Italian Language Expert

Executive Softway Guild India Private Limited
1-3 Yrs
Bangalore
Not Disclosed By Recruiter
Bachelor Degree/ Master Degree
Italian

30-09-2024

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Roles and Responsibilities:
  1. Document customer interactions and technical solutions in the support ticketing system.
  2. Give technical support to clients in Italian, addressing inquiries and troubleshooting issues via phone, email, and chat.
  3. Collaborate in training sessions to keep up-to-date on product features and updates.    
  4. Participate with the engineering team to recognize and exacerbate complex technical issues.
  5. Diagnose and resolve software and hardware problems while maintaining a high level of customer satisfaction.
  6. Build and update technical documentation and FAQs for Italian-speaking users.

Job Detail

Industry :

IT-Software/Software Services

Job Function :

IT Software - Other

Employment Type :

Full Time

Other Skills :

hr@itsws.com

Company Name :

Executive Softway Guild India Private Limited

Company Address :

Bangalore

Click here to see Contact Details

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